Who to Contact for What:

Check syllabus before contacting us!

  • Help Desk on Moodle
    • Any course related questions that may benefit yourself and your peers.
    • Professor Norton and TAs will check and respond to Help Desk questions on a regular basis, everyone in this class will be able to see the questions and responses.
  • Discussion TA: ONLY contact your discussion TA if
    • You have questions about your grades on Moodle;
    • If you cannot attend discussion and want to make up for discussion work;
  • ICW: ONLY contact when your grades are missing (yingtang@umass.edu or jyook@umass.edu)
  • For everything else, please email