This course examines conflict and collaboration in relation to language, processes of human interaction, and the rich settings where people conduct their lives. We'll study communicative approaches to argumentation and focus on disagreement management and interventions to improve communication. We will investigate conflict and collaboration both in ordinary face-to-face conversations and in professional settings, including dispute mediation and the workplace. We will also analyze how cultural issues can produce miscommunication and conflict. This course satisfies the Integrative Experience requirement for BA-Comm majors